Do your salespeople understand what is expected of them in terms of utilizing Salesforce and capturing your critical business data? Are they working within a sales process that is consistent with your business and that they understand? Can your company make better strategic decisions that impact your organization, customers and partners based on the data in Salesforce and how it is being presented?
Salesforce training goes hand in hand with your implementation strategy and increases adoption rates so you do capture the critical data necessary to make the right decisions. Salesforce training has been proven to increase adoption rates and your ROI (Return on Investment) and is simply one of the most important aspects to any successful Salesforce or CRM implementation.
